Draft. This wording has not yet been approved.

Cancellation and refunds

Last updated 3 October 2026

Cancelling

You can cancel your subscription at any time from your account page, or by writing to [contact email] from the email address you subscribed with. Cancelling stops all future charges, including UPI Autopay mandates and card renewals.

After cancelling you keep full access until the end of the month or year you have already paid for. Nothing further is charged.

Refunds

[Owner to choose one: (a) "Because every report is available immediately on payment, payments are not refundable, except as below." or (b) "If you cancel within 7 days of your first payment, we refund it in full." or another policy.]

If you were charged in error, charged twice, or charged after cancelling, write to [contact email] within 30 days. We refund the full amount to the original payment method.

Timing

Approved refunds are issued through Razorpay within 5 working days. Your bank or card issuer may take a further 5–7 working days to show the credit.